We will provide a refund in full, less postage and packing for any products returned to us in the original packaging, unsoiled, within 14 days. Alternatively, we are very happy to have the goods exchanged, however we will not be able to offer a refund until we receive the returned goods. Returns made after 14 days or soiled goods will not be eligible for refund or exchange.
Goods for Exchange:
Please enclose the appropriate return postage and packing fee with goods returned for exchange if they have been ordered in error (wrong size, colour etc).
We recommend that you obtain proof of postage with adequate insurance from the Post Office if making a return, to enable you to make a claim for any loss or damage, as we are unable to compensate for return parcels that are either lost, or damaged in transit.
Gift vouchers are non-refundable and non-transferable without prior consent from the business.