NSC Guidelines Visiting Clients During COVID-19 Pre-Visit Risk Assessment We will gather all the information we need prior to our visit. Including the yard owner’s permission, taking a brief via phone or video. COVID-19 Check If you or anyone on your yard show symptoms of COVID-19 or has started to self-isolate, you must let us know and your appointment will be re-scheduled. Social Distancing Please maintain a 2m distance between yourself and our team at all times. Limit Social Contact There is no reason to have more than one person present during your appointment. Additionally, other horses will not be looked at without a full pre-visit brief. Our Equipment Please do not touch any of our equipment during your appointment. Your Tack We will need to touch your saddle, saddle cloth, girth, bridle, leathers, etc. Please ensure these are freshly cleaned and laundered. Wash, Wash, Wash Please wash your hands before and after your appointment. We will maintain our hygiene standards; we expect the same from you. Payments All payments should be made via Card or BACSto minimise the use of cash. Health Comes First If at any point our team feels that their healthis compromised, we will cancel and re-arrangeyour appointment.